Have questions about the background check process?
We’re happy to help.
- Email us: firstname.lastname@example.org
- Call us: 860-500-4466 – se habla español
- Fax us:
For general questions
Email us at email@example.com
For questions about the OEC Roster or BCIS database
Submit a support ticket with our Help Desk
Be sure to include your license number, phone number, and the names and dates of birth of any staff members you have questions about.
For questions about fingerprinting:
Call 211 Child Care at 800-505-1000 for free digital fingerprinting or visit their website.