Finding Support During COVID-19

Call a support line

Dial 2-1-1. This is the go-to resource for families in Connecticut. Get access to counselors, financial help, crisis support, and more. Just dial 2-1-1 or visit the 2-1-1 website.

Need to talk? Connecticut’s warm lines are telephone support services staffed by peer support counselors for people who want support, but aren’t in crisis. Find contact information for the warm line in your area.

The Hero Hotline is for frontline workers, their family or friends, or for people who have lost a loved one. If you’re struggling right now, connect with the Hero Hotline for support. Call 888-217-HERO (1-888-217-4376), 10 a.m. to 8 p.m., 7 days a week.

Talk to an early childhood expert

If you have a child age 5 or younger and need advice or support during COVID-19, the Early Childhood Consultation Partnership (ECCP) can help. They’re offering free phone or online consults. Get guidance on topics like: 

  • Social or emotional issues
  • Behavior issues 
  • Dealing with stresses at home

To find a consultant in your town, take a look at the Early Childhood Consultation Partnership section on the ECCP website.

Get help with questions about infant and toddler development 

Have questions about when you can expect your child to hit milestones — like crawling, walking, and saying their first words? Do you have any concerns about how your child is developing as they grow? 

The Birth to Three program can help. They can check your child’s development and — if you need it — connect you with experts. During COVID-19, Birth to Three is supporting families through online video visits, phone calls, and as needed in-person visits observing required precautions.

To learn more, visit the Birth to Three website or call 800-505-7000.

Find resources to help you cope

The Connecticut COACH (COVID-19 Assistance for Community Health) Program has 35 crisis counselors throughout the state offering emotional support and resources. Explore resources from COACH.

Community Health Resources (CHR) offers programs and services for all ages, including substance use support, healthcare, housing, and foster care. Check out the CHR website.

The National Child Traumatic Stress Network has a helpful rundown with COVID-19 facts, tips to keep your family healthy, and guidance on self-care. Read the Parent/Caregiver Guide to Helping Families Cope.

Take care of yourself

COVID-19 has been a stressful time for everyone. Just remember that if you want to be your best for your child, you need to take care of yourself. Explore these resources.  

Get tips on managing your own stress — and helping your family cope too. Read about stress and coping from the CDC.

Get 6 tips on how to support yourself during COVID-19. Check out the fact sheet from National Center on Pyramid Model Innovations.

Self-care isn’t selfish — especially if you’re a caregiver for young children. Learn about the importance of self care from Zero to Three.

Having a new baby at home poses extra challenges during COVID-19. Download our guide to keeping your new baby safe. The same guidance for caregivers with new babies is available in Spanish, too.

The American Foundation for Suicide Prevention has guidance on self-care during COVID-19. Read about taking care of yourself in the face of uncertainty.

Get access to food and financial help

Get help finding or paying for food. Looking for food stamps/SNAP, local food banks, or other programs to help your family during COVID-19? Call 2-1-1 or use 2-1-1’s search tool to find what’s available near you.

Explore assistance programs. Use ConneCT to find out if you qualify for a number of aid programs — including HUSKY for health care and SNAP for healthy food. Check out ConneCT.

Get support from WIC. Women, Infants, and Children (WIC) helps women with low incomes buy food for up to six months or a year after their baby is born — and WIC helps some kids up to age 5. WIC also offers breastfeeding support for new mothers. Find out how to apply on the WIC website.

Get crisis support

Suicide prevention

If you’re in crisis, you can:

  • Dial 2-1-1 for support
  • Call the National Suicide Prevention Lifeline at 1-800-273-8255

Prevent Suicide CThas resources for people at risk — or for friends or family members worried about someone else. See the resources at Prevent Suicide CT.

If you or someone else is in a life-threatening situation, dial 9-1-1 right away.

Child abuse

If you think a child is being abused or neglected, call the Department of Children and Families (DCF) Hotline at 800-842-2288.

Domestic violence

If you — or someone you know — has experienced violence in the home, contact CTSafeConnect. It’s a project of the Connecticut Coalition Against Domestic Violence (CCADV). They’re ready to help 24-hours a day:

Sexual violence

Contact the Connecticut Alliance to End Sexual Violence 
Certified Alliance crisis counselors are ready to help, 24 hours a day.

Get help from the Victims’ Rights Center of Connecticut
Counselors can offer new clients with legal guidance.

Last updated June 2, 2021