Update on changes to the fingerprinting process for background checks [to publish on July 26, 2021]

Last updated September 9, 2022

As we announced last week, the Connecticut Department of Emergency Services and Public Protection (DESPP) is launching its new system for collecting fingerprints today, July 26, 2021. We want to make sure providers understand how it will affect the background check process. Here’s what you need to know.

What’s changed?

On July 26, DESPP launched the CT Criminal History Request System (CCHRS), which expands digital fingerprinting instead of relying on traditional methods. This system applies to all agencies and everyone in the state who needs fingerprinting, not just child care providers.

Digital fingerprinting has big benefits:

  • Speed — OEC will now get the results within 24 to 48 hours instead of weeks
  • Accuracy — less than 3% of fingerprints are rejected, compared with up to 40% rejection rate with traditional fingerprinting methods

How will this new system affect the OEC background check process?

When you’re due for a background check, you’ll need to take an additional step — registering your information and email address in the new CCHRS system. When you’re done, CCHRS will provide an Applicant Tracking Number, which you’ll use when scheduling your fingerprinting appointment.

We recommend that you continue to schedule digital fingerprinting appointments through 2-1-1 Child Care — the process is simple and free. But, you’ll also have the option to get digital fingerprints in selected police departments (who may charge a fee).

What do I need to do now?

If you need to get a background check, you can:

Not sure if you need a background check? Learn about who needs them. [note to OEC — this links to a section on the main page about who needs a background check]  

If you have any questions, you can:

  • Contact OEC to ask questions about background checks at 860-500-4466 or OEC.BC@CT.GOV