For questions about the background check process or requirements
- Email us: email@example.com
- Call us: 860-500-4466 – se habla español
- Fax us: 860-326-0555
For problems logging into or using BCIS
Contact our Help Desk to open a new support ticket. Our team will get in touch as quickly as possible.
You can also use the Help Desk to track the progress of existing tickets and see your history of past requests.
For questions about digital fingerprinting
Call 211 Child Care at 800-505-1000 for free digital fingerprinting or visit their website.