1. Enter information into BCIS
The Background Checks Information System (BCIS) is our online service. It will guide you through the process of entering information, filling out required forms, and choosing how to get fingerprints.
Use your personal email address to register. Why? If you use a work address and then change jobs, you will lose access to your BCIS account.
Don’t have a BCIS account yet? You should get an email with an invitation to create a BCIS account from OEC or your prospective employer. If you haven’t received one, contact us
OEC is covering the background check fee. OEC will pay background check processing fees for applications submitted through June 30, 2024.
The process of using BCIS to get a background check depends on your role or the care you provide. Read our instructions or watch our walk-through videos.
BCIS instructions for child care centers and group homes
Watch the child care centers and group homes video
You can also contact the BCIS support desk.
2. Get your fingerprints taken
BCIS will give you an applicant tracking number (ATN) and instructions for getting your fingerprints taken digitally and encourage you to sign up through 2-1-1 Child Care. When done through this process, getting your fingerprints taken is free.
Make sure to schedule your fingerprinting right away. Your ATN will expire after about 30 days. If you don’t get your fingerprints taken within 30 days, you will need to request another ATN.
Having trouble getting a fingerprinting appointment?
If you can’t get an appointment at your preferred location, check others throughout the state.
If you still can’t find an appointment, you have other options for fingerprinting:
- ACES in North Haven. ACES offers digital fingerprint services for $25. Learn more about fingerprinting at ACES.
- LEARN in Old Lyme. LEARN offers digital fingerprint services for a fee of $40. Once you have acquired your ATN, you can schedule a fingerprinting appointment online. Or, you can call 860-434-4800 ext. 1110.
- Police stations. Some police stations also offer fingerprinting, usually for a fee. This spreadsheet has information about police department fingerprinting policies, fees, and schedules, although details may be out of date. Call first to check a police department’s policies and confirm they offer digital fingerprinting — standard fingerprint cards aren’t acceptable.
Child Care 2-1-1’s mobile fingerprinting team can come take digital fingerprints right at your child care facility. Prevent delays and make it simple for you and other staff members. Learn more about scheduling fingerprinting.
3. Wait for your results
Once you’ve entered all information into BCIS and submitted your fingerprints, we’ll need some time to review your information.
You should get results within 14 business days. If it’s been longer than 14 days, contact us.
Note that OEC can’t share your background check results with you.
What if there’s a problem with my results?
- If your fingerprints are rejected: Sometimes, the State Police or the FBI reject fingerprints — usually because they’re not clear. You’ll need to get them take again. Follow the instructions in the notice we sent.
- If the background check shows a problem: If the FBI or State Police tell us you have a history of disqualifying crimes or a record of child abuse or neglect, we’ll let you know. We’ll also ask you to give us more information about what happened. Then, we’ll review all of your information and make a final decision about whether you’re eligible to work as a child care provider. Learn more about disqualifying crimes.
Once you’ve successfully completed a background check, you can print out a BCIS ID card. Only you can print out your own card (a program administrator can’t do it for you).
Your background check is a “portable credential.” That means you can take it with you if you get a new job with a different child care employer.